DISPATCHER

Revised: January 2007

Job Title: Dispatcher

Purpose of Position: This is a non-exempt position within the police department handling emergency dispatch of police, firefighting personnel, EMS personnel, and county law enforcement and using computer aided and E911 dispatch systems.

Summary of Essential Duties:

• Operates the base radio and maintains contact with mobile units to dispatch public safety assistance where needed. Cooperates and communicates with other law enforcement agencies as necessary.

• Receives and dispatches telephone emergencies; monitors and transmits radio communication; broadcast orders to law enforcement personnel; coordinates emergency requests; monitors emergency telephones and traces emergency telephone disruptions.

• Assigns backup units and arranges for emergency equipment as necessary.

• Operate digital logger. Operate in house computer system to retrieve and /or document information related to calls received about information on warrants, tickets, tag and license, information.

• Monitors alarm systems and responds to malfunctions or activation of the equipment.

• Activate Civil Defense warning systems for alert or equipment checks at the request of superiors.
• Implements a rotating wrecker list and contacts wrecker units for service
• Operates a teletype, updating and retrieving information relating to wanted persons, stolen property, vehicle registration, etc; must be able to type, index file and perform other clerical functions. Maintain a log on departmental activities, wrecker and ambulance calls. (Extensive use of office equipment required: teletype, computer, typewriter, etc.)
• Monitor activities in the city jail, parking lot and receptionist areas. Assist police officers with searches of suspects and/or prisoners when necessary. Be able to process prisoners and their personal belongings. Assist in the care of lost, abandoned, or arrested children until the proper persons can be contacted

Minimum Qualifications:

Must have a high school education or equivalent; General clerical work experience of approximately two years; Successful completion of the Oklahoma Law Enforcement Telecommunications System (OLETS) and certified and licensed to use teletypewriter prior to or within six months of employment.

Must be a United States Citizen and have reached the nineteenth birth date.

Knowledge of radio operation; must have clear distinct voice and able to communicate with the public effectively in all emergency situations. Must be able to calm irate or frantic callers to elicit proper information in order to quickly and effectively dispatch service or render telephonic assistance.

Must have knowledge of streets and geographic features within the community. Must have basic first aid and CPR experience and able to transmit this to a caller. .

For more information on employment opportunities with The City of Woodward or to submit an application for employment please contact Mickie Parks, Administrative Assistant, at The City Managers Office located in Convention Hall
1219 8th Street Woodward, OK 73801